Medical representative - Cairo 
 

STADA is a leading manufacturer of high-quality pharmaceuticals. With a long-standing heritage rooted in pharmacies, we are perceived as a reliable and trustworthy partner since 1895. With our products we help people protect and regain a dignified and able life. With our proven Generics, we ensure that everyday health remains affordable.

At STADA, we follow our purpose of “Caring for People’s Health as a Trusted Partner”. In pursuit of this purpose, we are committed to further accelerating the successful trajectory of our company.

To our employees, we offer an attractive working environment in which they can develop personally.

Purpose of the role

The Medical Representative builds prescriber demand for our products by delivering scientific, ethical and compliant promotion to healthcare professionals in an assigned territory. The role drives Forecast and market share, and represents the company's science and values to doctors, pharmacists and key accounts.

Key responsibilities

Field execution and promotion

• Conduct face-to-face detailing visits to doctors, pharmacists and hospital staff, using approved scientific material only.
• Deliver the agreed call frequency per customer segment (A, B, C) with high-quality, two-way scientific discussions.
• Present product indications, safety profile and dosing strictly in line with the approved prescribing information.
• Organise and support medical meetings, dinners, symposia and product launches in line with company policy.
• Handle objections, competitor messages and customer queries; route medical enquiries to the Medical Department.

Territory and customer management

• Build and maintain a territory plan: customer list, segmentation, targeting and visit calendar.
• Develop long-term relationships with key opinion leaders, hospitals, pharmacies and distributors in the territory.
• Monitor stock availability and tender or hospital listing status; escalate gaps to the manager.
• Track competitor activity, pricing and market trends and share insights.

Compliance and reporting

• Record every call, sample and promotional item in the CRM within 24 hours.
• Submit weekly plans and monthly reports, and attend forecast meetings and trainings.
• Report any adverse event or product complaint to Pharmacovigilance within 24 hours of becoming aware, per company SOP and Egyptian Drug Authority (EDA) requirements.
• Manage samples, company car, tablet and promotional materials responsibly and account for them.

Key performance indicators

The Medical Representative's performance is measured against the following indicators:

• Forecast achievement: meeting or exceeding the monthly and quarterly forecast targets set for the territory.
• Market share and growth: increasing the share and growth of portfolio products compared with the market.
• Call coverage and frequency: visiting the targeted doctors and pharmacies at the agreed frequency for each customer segment.
• Call rate: achieving the standard average number of quality calls per working day.
• Call quality: demonstrating effective messaging, objection handling and customer engagement, as assessed through the manager's field coaching.
• Reporting discipline: completing CRM entries, weekly plans and monthly reports accurately and on time.
• Compliance: zero violations of the promotional code, sample management and pharmacovigilance reporting requirements.
• Scientific knowledge: passing product and disease-area assessments and applying that knowledge in daily calls.

Qualifications and experience Required

• Bachelor's degree in Pharmacy, Medicine, Dentistry, Veterinary Medicine or Science (Faculty of Pharmacy preferred).
• 0 to 3 years of pharmaceutical sales experience in the Egyptian market (fresh graduates with strong potential may be considered for a junior grade).
• Valid driving license and willingness to travel daily within the territory.
• Good command of Arabic and English (spoken and written).
• Completed military service status (male candidates).

If you are ready for new challenges where you can make a difference for people’s health, you have come to the right place. We are looking for people with great attitude and passion. The next step is yours, take a look at our open positions and become part of our global STADA team!

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Please note that only successful candidates will be contacted.