Hemofarm is a member of STADA Group, one of the largest global generic pharmaceutical companies, which successfully operates in both the markets of Serbia and Western Balkans. Hemofarm produces high quality pharmaceutical products within the leading pharmacotherapeutic groups, observing the key corporate values: Agility, Integrity, Entrepreneurship and ONE STADA.

Supply Chain Subject Matter Expert

Place of work: Belgrade

Limited time position: two year contract

About the role:

This is a temporary subject matter expert role in Global Supply Chain organization (not IT). You will be the bridge between Supply Chain community and IT in the domain of SAP APO PP/DS (Production Planning and Detailed Scheduling) and SNP (Supply Network Planning). Your focus will be enabling usage of APO PP/DS and SNP, increasing global adoption of the system without any business interruption. The impact of this role is heavy contribution to global supply chain KPIs by enabling planning community to use planning systems with the highest impact.

Job description:

• Acting as the global first point of contact and subject matter expert in production planning & scheduling and supply network planning systems projects, continuous improvement tasks and daily support requests
• Working in close collaboration with the Global Supply Chain Leadership (Directors and Site Heads) to define best practices, understanding the specifics of business process
• Implementing new process and functionalities globally without supervision
• Ensuring the issues are properly explained in the proper support environment (Service desk, APO improvement list, training request or etc.)
• Ensuring the requirements are in line with global supply chain strategy, properly defined, prioritized and transferred to IT
• Executing the unit tests when necessary and coordinating user tests globally
• Communicating unexpected downtimes, failures etc. to the community of practice
• Creating, reviewing, communicating, organizing and delivering, self-paced and instructor-led trainings globally
• Increasing competency level of the Community of Practice with CoE SharePoint, regular calls, best practice sharing sessions and newsletters
• Participating in the setup of the master data governance and guideline creation, to ensure periodic checks are executed and guidelines are in use

Required qualification:

• University degree with a specialization in supply chain, economics, management or related discipline
• Minimum 3-5 years of relevant experience (as a subject matter expert, consultant or key user; in a global pharma or a global consulting company)
• Minimum 2-3 years of planning experience
• Ability to demonstrate a consistent track record of successful project delivery, including at least 1 full scope SAP APO project
• Deep knowledge of SAP APO PP/DS and SNP, sound knowledge of SAP ECC PP and MM is advantage
• Excellent knowledge of Microsoft Office (PowerPoint, Word, Excel)
• Excellent knowledge of English
• Ability to travel (5% globally, 15% locally)
• Excellent leadership skills for plan-do-check-act without supervision and influencing others by acting as a role model
• Providing the information people need to know and feeling good being a member of the team
• Result driven, innovative, collaborative change agent
• Advanced, professional communication skills across all hierarchical levels including verbal, written, presentation and training. Clearly pointing out to key messages & risk mitigation, showing highest level of confidence in communication interactions
• Strong problem solving, root cause identification and multi-tasking skills
• Ability to work independently to gather, analyze, and organize data, define problems and requirements, and recommend solutions
• Drawing logical and objective conclusions based on analyzed and validated data
• Identifying solutions to the problem by evaluating various options and exploring scenarios
• Employing sound judgment when choosing creative ideas for implementation
• Facilitating the creation and implementation of best practice scenario to help the company compete and win

We offer:

• Continuous learning environment
• Chance for a professional and personal development
• Private health insurance
• Language learning platform for 14 languages with vast type of written and conversational courses
• Personalized mental health and wellbeing support for our employees and their families via Kyan Health application