At STADA we pursue our purpose “Caring for people‘s health as a trusted partner” worldwide. Originally founded by pharmacists, we are a leading manufacturer of high-quality pharmaceuticals. More than 12,300 employees around the globe live our values Integrity, Entrepreneurship, Agility and One STADA to achieve ambitious goals and shape the successful future of STADA.

Britannia Pharmaceuticals, part of the STADA Arzneimittel AG group of companies, is a UK based pharmaceutical company specialising in the neurology market. Britannia focuses on innovative products for chronic and serious medical conditions, and in particular, the treatment of Parkinson’s disease. We are highly committed to improving the quality of life for People with Parkinson's disease.

IT Intern   

Reading | United Kingdom (GB) | Full-time | Fix-term 

OBJECTIVE

• Gain commercial & technical experience within an IT department that partners all functions within a multi-national pharma organisation that puts the patients at the centre of what they do.
• Support users & colleagues in a range of IT disciplines, whilst also assisting the team in running & managing all IT requests. Experience will be gained through job shadowing and attending training courses & events relevant at the time.

KEY ACCOUNTABILITIES

• Understanding the business and the current use of technology within roles.
• Understanding the technology offerings from within the global group and external trends.
• Using the understanding developed to bring suggestions / proposals for improvements e.g. ways to make processes / tasks more efficient / reliable / cost effective / etc.
• Supporting the IT Business Partner in solution design and validation, ensuring alignment with business needs and regulatory compliance.
• Provide support to end users on IT systems and assist in service / user acceptance & transition.
• Ensure high quality customer care to all colleagues, customers & suppliers, both remotely & face to face.
• Participate actively in team meetings, suggesting positive improvement opportunities.
• Escalate problems & trends to senior members of the team & management.
• Follow predefined change management processes & incident / service request management.
• Manage own workload through good time management & prioritisation skills, along with assigning new incidents.
• Order consumable items & monitor stock levels of consumable items if necessary.
• Support IT helpdesk admin & requests.
• Comply with all relevant Health & Safety legislations.
• Adherence to all corporate & legal policies.
• Travel, if needed, to other sites in the group to take part in training / meetings

PERSONAL SPECIFICATION (Skills required to perform the job)

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• Enthusiasm for the role and what can be achieved through the use of technology.
• Broad IT technical understanding with troubleshooting skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Organisational skills.
• Ability to work independently and collaboratively.

Are you looking for new challenges where you can make a difference for people’s health? We are looking for candidates with positive attitude, expert knowledge and an entrepreneurial spirit that enjoy friendly working environment in a global team. We would be pleased to get to know you. Please use our online job portal to submit your application: https://jobs.stada.com