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ESO Quality Relationship Manager

The ESO Quality Relationship Manager is the global process owner for Supply of products from Stada’s Key Strategic contract manufacturers.

Role & Responsibilities:


External Supply Operations:

  • Development of cross functional ESO infrastructure to ensure holistic CMO management taking into account Procurement, Quality, Material Science and Testing, Supply Chain and Regulatory Affairs
  • Collaborate with the ESO SVP to continuously improve the performance of the ESO organization to achieve the global targets
  • Identification of opportunities for continuous improvement of processes and organizational effectiveness within Key Strategic Contract Manufacturers
  • Selection and due diligence of strategic CMO’s for new products and product transfers
  • Continuously monitor the quality status of the products supplied by CMOs and initiate Quality improvement projects
  • Competent Authority Preparation activities and support of CMO’s through authority inspections
  • Ensures proper planning and execution of supplier performance in case of global ownership for supplier within STADA group
  • Supervise the control of supplier assurance documentation for API's, excipients and packaging materials including Quality Agreements, Supply Chain Pedigrees, FMEA's and GMP certificates


  • Develops the External Supply Operations and Commercial Quality teams through individual development plans
  • Develops and implements annual goals for the direct reports and monitors target achievement and performs the annual performance review for the direct reports


  • Drives process improvements by applying recognized quality tools, internal and external audit programs, appropriate CAPA systems and feedback systems (complaints etc.).
  • Participates in global projects and ensures timely implementation


Your profile:

  • University degree in pharmaceutical science, natural sciences or related field
  • 5-10 years of experience in the pharmaceutical industry, primarily in the area of supplier / CMO management and commercial quality.
  • Fluent English skills
  • Advanced level of knowledge of MS Office package
  • Fast learner and easily adaptable to changes
  • Team oriented, proactive individual thinking outside of the box
  • Experience in leading team and helping them reach their full potential


We offer:

  • Dynamic and responsible position
  • Continuous learning environment
  • Chance for a professional and personal development
  • Good working conditions and positive working atmosphere
  • Private health insurance

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